CUSTOMER SERVICE POLICES
Many of our products are handmade and/or made of natural materials. Subtle imperfections by no means alter the power or effectiveness or our products' influence.
We ship via US Postal Service. Orders are usually processed and shipped within 2-3 business days of receipt of your order.
Shipping charges shown in the online shopping cart are for the continental US deliveries only. For shipments to Hawaii, Alaska, Canada, Europe or beyond, we will notify you by e-mail of final shipment costs as your order is being processed. Additional country taxes or duties may be added by your local taxing authority and are not charged by Vastu Creations. International shipping and handling charges are determined on an individual basis.
Returns and refunds:
Returns are accepted for a full refund on product only, less shipping charges. Returned merchandise must be in original condition, unused, within 30 days of receipt. Analyses and consultations are non-refundable.
We do not share or sell your information with any other organization. All information you provide via the forms on this website are kept in strict confidence. Our order form is a secured form and can be used in full confidence that your information is protected. We do not store information about you or your credit cards online.
For any additional questions, please contact us online or call customer service at: